Returns & Exchanges
At Couple Hoodies, we want you and your partner to be perfectly matched and satisfied with your purchase. If your hoodies aren't the perfect fit, we offer a 30-day return and exchange window for all unworn and unwashed items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned hoodies, we will process your refund or ship out your new exchange items within 5-7 business days.
